Job Description

A dispatch manager’s responsibilities include:
Coordinating work: Managing the daily workload, assigning drivers, and optimizing routes
Ensuring quality service: Leading a dispatch team to ensure customer satisfaction and support
Managing inventory: Tracking deliveries and maintaining inventory records
Communicating with stakeholders: Collaborating with clients, contractors, and other stakeholders
Training employees: Recruiting, training, and mentoring new employees
Reporting to senior management: Preparing and delivering regular reports to senior management